"> Nova Scotia College of Pharmacists


Novel Coronavirus (COVID-19)

As the healthcare system responds to COVID-19, the NSCP is actively working with health system stakeholders to ensure that pharmacy practitioners are able to do all they can to meet the public’s health needs and to protect the drug supply for all Nova Scotians. Many of the measures being taken by the NSCP, Public Health and other healthcare system partners at this time are having a significant impact on individuals, however they are being taken for the protection of the public’s health and safety. We are all looking forward to being on the other side of this crisis. Until then, we ask for your patience and cooperation.

The NSCP has ensured that in an event where the physical office is not available, operations are able to continue offsite. On March 15, the provincial government directed organizations and businesses in Nova Scotia to practice social distancing and support staff in working from home if possible. The NSCP took this direction very seriously and is committed to doing its part to keep Nova Scotians safe.

 During the COVID-19 pandemic, NSCP staff are working remotely to their full capacity, including:

  • responding to general phone and email inquiries and requests;
  • registering and licensing pharmacists, pharmacy technicians, interns, students, and pharmacies;
  • responding to pharmacy practice questions;
  • investigating and addressing complaints and concerns; and
  • sharing updates through the website and via mass communications to registrants.

As part of the healthcare system’s overall response to the COVID-19 virus, the Nova Scotia College of Pharmacists (NSCP) has asked pharmacists to restrict medications for a 30-day period. The demand for prescription drugs resulting from the public feeling the need to stockpile medications was putting Nova Scotians at risk of increased drug shortages, and as such the NSCP was asked to intervene. This is a temporary measure designed to enable pharmacies to help ensure all Nova Scotians continue to have access to medications at this challenging time.

The NSCP carefully considered the implications of this decision for the public in consultation with Public Health, government and those managing the province’s drug supply chain. The NSCP only took this action when it was evident that it was a necessary measure in order to protect the supply of drugs for all Nova Scotians. Similar measures are being taken in other provinces. There are costs incurred by pharmacies to dispense a prescription and these are covered by the dispensing fee. It is not reasonable to expect pharmacies to absorb these costs and continue to provide services during these extreme times. Pharmacies are following the directions designed for the public’s good and the compensation is reasonable.

Many of the measures being taken by Public Health and other healthcare system partners at this time are having a significant impact on individuals, however they are being taken for the protection of the public’s health and safety.

We look forward to being on the other side of this crisis. Until then, we ask for your patience and understanding with this temporary measure.

It is important that we recognize the added challenges for those working in the healthcare system during a pandemic like COVID-19. Pharmacy practitioners are ultimately accountable for their actions at all times, including during an outbreak, and they make decisions based on available information, the needs of the patient, their duty to provide care, and their obligation to protect themselves and their families.

The following resources are meant to support the public, pharmacy practitioners and employers in understanding their accountabilities during this time:

Standard of Care During a Crisis

A Pharmacy Professional’s Duty During a Crisis: An Ethical Framework

Temporary Pharmacy Closures Policy

Temporary closure of community pharmacies has the potential to adversely impact patient care and safety. As the role of the pharmacist and the services they provide expands, the significance of temporary pharmacy closures also rises. Pharmacies enter into a contract with patients regarding the provision of their care that includes that the pharmacy will provide the patient with reasonable access to their medication and record when needed and/or requested.

In consideration of the public safety issues associated with temporary pharmacy closures, this policy sets out requirements for pharmacy managers and owners who may need to close the pharmacy temporarily due to the planned absence of a pharmacist or to unplanned events that are outside the control of the pharmacy manager and/or owner.

Temporary Pharmacy Closures Policy


Pharmacy Association of Nova Scotia (PANS) Coronavirus Sign

Pharmacy Cleaning Guidelines Poster

In December 2019, Novel Coronavirus (COVID-19) emerged in the city of Wuhan, China. Since then, there have been reports in several countries, including Canada. On March 11, the World Health Organization declared COVID-19 a pandemic. Symptoms of COVID-19 range from mild to severe and can include fever, cough, difficulty breathing, pneumonia and kidney failure. In many cases, clients recover, and in very severe cases, it may cause death.

Please see the following resources for more information about COVID-19:


World Health Organization


Government Websites

Government of Nova Scotia

Government of Canada

Contact Us

PLEASE NOTE: The NSCP office is operating remotely until further notice in support of provincial efforts to manage COVID-19.

The NSCP receives a high volume of inquiries and will continue to work hard to respond to each as promptly as possible, typically within two business days. We welcome comments and suggestions about our website. Please email feedback to info@nspharmacists.ca.

Office Location

800-1801 Hollis Street
Halifax, Nova Scotia
B3J 3N4

Office Hours
Monday to Friday
8:30am to 4:30pm

General Inquiries



CEO and Registrar
Beverley Zwicker
902-422-8528 ext 239

Deputy Registrar and Director of Professional Services
Sue Sampson
902-422-8528 ext 238

Director of Corporate Services
Kate Wall
902-422-8528 ext 244

Office Manager
Katie Sexton
902-422-8528 ext 230

Registrations and Quality Assurance Associate
Tracey Chiasson
902-422-8528 ext 240

Registrations Manager
Melissa Rhodes
902-422-8528 ext 231

Quality Assurance Manager
Cindy Ingersoll
902-422-8528 ext 237

Pharmacy Practice Manager
Anne Marentette
902-422-8528 ext 232

Policy Development and Research Manager
Andrea Bishop
902-422-8528 ext 236

Professional Accountability Associate
Kate Davis
902-422-8528 ext 233

Professional Accountability Manager
Tiffany Savary
902-422-8528 ext 234